Telecom

TELECOM

Considering the continuously fading borders between telecom, technology and media, this area of expertise covers a wide and expanding market.

TELECOM COMPANIES’ CHALLENGE

1.  Involvement in new market sectors, without losing the existing business core.

2.  The chance of sustainable growth.

OUR PERSPECTIVE ABOUT TELECOM

1.  From a service provider’s point of view, there are two takes: optimizing the existing business or searching for new business models and thus, new sources of revenue.

2.  Usually, most companies go for a mixture of the two strategies. The approaches differ from case to case, but once a decision is taken and a strategy emerges, the company should go all the way, following that plan. Only after that, the company can claim a certain market share and face opposing companies.

3.  We advise upon and help developing a well-sorted action plan covering these main issues:

  • Identifying and managing controllable costs, without losing quality of service;
  • Maintaining profitability given the fierce competition: telecom market grows constantly and price policies practiced by large companies can prove destabilizing;
  • Keeping market share while focusing on customer satisfaction;
  • Understanding the need of increasing data traffic, while focusing on mobility and high speed;
  • Anticipating regulator’s measures impact – peeking on the abroad imposed trends.

ADVICE & ACTIONS

Highly customized result-oriented strategies, focusing on the following points:

  •  Customer retention and customer satisfaction;
  •  Sustainable growth;
  •  Managing costs;
  •  Innovation;
  •  Mergers and acquisitions;
  •  Pricing strategies.